“We were looking for a system to strengthen our omnichannel proposition. We chose Marello because it offers many powerful features that we needed out-of-the-box.”
Powerful and flexible Digital Operations Platform
Marello Digital Operations Platform for Commerce
Manage omnichannel and pure player commerce operations. Connect, Sync, Automate, Manage & Analyze customer facing interactions and back office operations.
What's a DOP?
Marello stands as a robust Digital Operations Platform tailored for commerce. This comprehensive system encompasses various functionalities, covering Omnichannel Management, Order Management (OMS), Inventory Management, Supplier Relationship Management, and more. Marello serves as a unified commerce solution, efficiently handling all aspects of your omnichannel operations, which include eCommerce (both B2B and B2C), Marketplace integration, Point of Sales (POS), social commerce, and beyond.
Marello empowers you with real-time visibility into your operations, offering a 360-degree view, and the capability to oversee the entire customer lifecycle, ensuring the delivery of a superior brand experience.
Tools to grow revenue while increasing productivity
Powerful tools at the center of your operations to unify and automate your business. Unlimited flexibility and scalability tailored to your needs.
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Order Management (OMS)Marello OMS is built for omnichannel sales operations. Add as many sales channels as you need. Manage and synchronize orders from all sales channels, including eCommerce (B2B and B2C), POS (brick-and-mortar stores, show rooms, conferences, etc.), social media and more on one central platform. Monitor the number of orders via the various sales channels and make business decisions based on real-time data.Learn more
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Inventory ManagementInventory Management is an important part of any commerce business. It includes controlling, tracking and storage of inventory, and controlling the number of products for sale. Ensure sufficient inventory levels throughout all channels. Use Marello’s Inventory Management System for at-a-glance control over your entire inventory.Learn more
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Customer Experience ManagementMarello comes out of the box with an integrated Customer Experience Management System, allowing businesses to enhance their customer experience, whether they are focused on B2B, B2C, or both. Provide your customers with a high level of service by managing all customer interactions (via phone, email, text message, etc.) from one single location. Marello empowers your customer service team to deliver and exceed your customers’ expectations.Learn more
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Product ManagementMaintain consistent product information across your sales channels with a master list of your products. Establish a single platform to create and manage your product information and distribute this information to your sales and eCommerce channels with Marello's Product Management solution.Learn more
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Purchasing/ Replenishment ManagementMarello offers robust supplier relationship management out of the box. Whether your procurement processes are complex or simple, Marello's workflow engine helps design, automate, and manage any PO processes, reducing manual work. Enhance PO efficiency, visibility, and control, efficiently allocate POs across warehouse locations and sales channels for optimal inventory strategy.Learn more
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Business IntelligenceIn commerce, Business Intelligence (BI) empowers data-driven insights, transforming information into actionable strategies. BI deciphers customer behavior, forecasts trends, and optimizes inventory, fostering agile adaptations for enhanced efficiency and growth.Learn more
Trusted by companies worldwide
They use a Digital Operations Platform to grow revenue and increase productivity.
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Recommerce GroupRefurbished Smartphones
Recommerce Group
Recommerce Group sells, refurbishes, and buys back second-hand smartphones. They propose a wide range of premium quality products under their own brand: Recommerce.Read case -
Coffee FriendRetail
Coffee Friend
The Coffee Friend is an international omnichannel retailer for coffee and coffee machines, operating in Europe. They are active in 6 companies in different countries.Read case -
SkilManufacturing
Skil
Skil offers a wide range of power tools for DIY and gardening. To ensure a product is suited to a certain market, Skil sells its products in many variants due to, for example, the power plug or country regulations.Read case -
Monthly ClubsSubscription
Monthly Clubs
MonthlyClubs offers six high-quality club program subscriptions. the club program allows ordering from different beer, wine, cigar, cheese, chocolate and flower clubs.Read case
Latest news/blogs
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March 7, 2024
![Increase Customer Loyalty with an Operations Platform]()
Maximizing Revenue Through Outstanding Customer Experiences: How Operations Matters!In the often-overlooked post-purchase phase lies a crucial opportunity for businesses to solidify customer loyalty. From order confirmation to delivery and beyond, each interaction shapes the overall perception of the brand. By providing exceptional post-purchase support, proactive communication, and personalized follow-ups, businesses can enhance the customer experience and cultivate advocacy.Learn more -
February 8, 2024
![Image with a Marello POS+ system]()
Revolutionizing Retail: Introducing Marello POS+Marello POS+, a groundbreaking sales tool that is redefining the retail experience. Integrated seamlessly with the Marello Digital Operation Platform (DOP), Marello POS+ offers a comprehensive solution for retailers looking to elevate their operations.Learn more -
January 26, 2024Marello 5.0 Release NotesWe're excited to release the new Marello 5.0 with extensive new features and improvements.Learn more
