Full Feature List
Looking for a specific feature? Take a look at the full feature list below.
Enterprise Edition only features are marked with an EE logo. Marello is a PaaS (Platform as a Service) solution, all features are available on-premise or in the cloud.
Got questions about a specific feature, or missing one? Drop us a note and we'll be in touch!
Order Management
Marello was built for omnichannel sales operations. Add as many sales channels as you need. Manage and synchronize orders from all sales channels, including eCommerce (B2B and B2C), POS (brick-and-mortar stores, show rooms, conferences, etc.), social media and more on one central platform. Monitor the number of orders via the various sales channels and make business decisions based on real-time data.
In the domain of order management, there are several critical features that are essential for ensuring a seamless and efficient process.
- Distributed order management
- Real-time order tracking
- Order details & status lookup
- Multiple currencies
- Multi currency conversion support
- Preorders
- Backorders
- Custom order workflows
- Multiple sales channels
- E-commerce compatible
- Marketplace compatible
- POS compatible
- Localization
- Sales channel grouping
- Divide and assign inventory
- Register returns
- Return workflows
- Collect return reasons
- Register refunds
- In-store returns
- Refund workflows
- Billing
- Invoice management
- PDF invoice generator
- Credit memos
- Payment terms
- Payment integrations
Inventory Management
Inventory Management is an important part of any commerce business. It includes controlling, tracking and storage of inventory, and controlling the number of products for sale. Ensure sufficient inventory levels throughout all channels. Use Marello’s Inventory Management System for at-a-glance control over your entire inventory.
- All-round inventory visibility
- Real-time inventory levels
- On hand inventory
- Allocated inventory
- Virtual inventory
- Advanced inventory balancer
- Inventory mutation audit
- Inventory Batch Management
- Supports any inventory location
- Multiple inventory locations / warehouses
- Brick-and-mortar stores as warehouse locations
- International capabilities
- Purchase management
- Supplier management
- Purchase advice notifications
- Purchase history
- Replenishment
Customer Experience Management
Marello comes out of the box with an integrated Customer Experience Management System, allowing businesses to enhance their customer experience, whether they are focused on B2B, B2C, or both. Provide your customers with a high level of service by managing all customer interactions (via phone, email, text message, etc.) from one single location.
Marello empowers your customer service team to deliver and exceed your customers’ expectations.
- Order tracking
- Transaction history
- Email notifications
- Returns & refunds history
- Companies
Product Management
Maintain consistent product information across your sales channels with a master list of your products. Establish a single platform to create and manage your product information and distribute this information to your sales and eCommerce channels with Marello’s Product Management solution.
- Create products
- Categories
- Variants
- Attribute management
- Images
- Multiple currencies
- Multi currency conversion support
- Sales channel pricing
- MSRP
- Special pricing: discounts
- Coupons
- TAX/VAT
Purchasing/ Replenishment Management
Marello offers robust supplier relationship management out of the box. Whether your procurement processes are complex or simple, Marello’s workflow engine helps design, automate, and manage any PO processes, reducing manual work. Enhance PO efficiency, visibility, and control, efficiently allocate POs across warehouse locations and sales channels for optimal inventory strategy.
Optimize your operations with efficient order allocation. Seamlessly assign orders to fulfill them faster, enhancing customer satisfaction and streamlining your workflow.
- On hand inventory
- Drop shipment
- Backorders
- Preorders
- Order on-demand
- Consolidation strategies
- Consolidation per Warehouse location
- Consolidation per Sales Channel
- Front-end consolidation selection options
- Shipping integrations
- Drop shipment
- Split shipment
- Ship-from-store
- Buy online, pick up in store
- Pick/Pack/Ship
- Packing slips
- Shipping labels
Business Intelligence
In commerce, Business Intelligence (BI) empowers data-driven insights, transforming information into actionable strategies. BI deciphers customer behavior, forecasts trends, and optimizes inventory, fostering agile adaptations for enhanced efficiency and growth.
- Executive & role-based dashboards
- Drag and drop personalization
- Key performance indicators
- Personalized widgets
- Segmentation
- Standard reports
- Custom reports
- Smart notifications
- Customizable roles
- Filtered views
- Email integration
Subscription Management
Subscription eCommerce is a fast-growing way of buying products and services online. A growing percentage of shoppers have signed up for subscriptions, receiving products and services on a regular basis. Turn one-time customers into recurring subscribers with a Subscription Management tool.
- Support of all subscription models
- Subscription products
- Subscription customers
- Term of notice
- Duration
- Recurring payments
Technology
Explore cutting-edge technology with features designed for the future. From handling vast data sets to leveraging PostgreSQL, Elastic Search, and a powerful job queue server, we’ve got you covered.
Unleash the potential of your data with our exceptional scalability for handling large data sets. Grow without limits and uncover new insights.
Support
Marello support offers assistance for all your Marello needs. Access user guides, documentation, technical and functional support, as well as training programs in our resources hub to ensure a smooth and successful experience with Marello.
Learn everything about installing, configuring, and using the Marello Platform through our comprehensive knowledge base.
At Marello, we offer a range of specialized training courses designed to empower you with the skills and knowledge needed to excel in the world of commerce. Whether you’re interested in technical expertise or functional proficiency, our training programs cater to your needs.
- Technical training
- Functional training Marello DOP
- Functional training Marello POS+
Want to know more?
Marello is a digital operations platform commerce that allows you to sell on any channel while unifying Order Management, Inventory Management, Fulfillment, and more. Use Marello’s features to create a great shopping experience with lower operational risk, lower operating costs, and increased revenues in a powerful unified solution.
Got questions about a specific feature, or missing one? Drop us a note and we’ll be in touch!