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Full Feature List

Enterprise Edition Enterprise Edition

Features

  • Order Management

    • Orders

      • Distributed order management

      • Real-time order tracking

      • Order details & status lookup

      • Multiple currencies

      • Preorders

      • Backorders

      • Custom order workflows

    • Sales Channel Management

      • Multiple sales channels

      • E-commerce compatible

      • Marketplace compatible

      • POS compatible

      • Localization

      • Sales channel grouping

      • Link sales channel groups to warehouse groups Enterprise Edition

    • Return & Refund Management

      • Register returns

      • Return workflows

      • Collect return reasons

      • Register refunds

      • In-store returns

      • Refund workflows

    • Billing & Invoicing

      • Billing

      • Invoice management

      • Payment integrations

      • Credit memos

  • Inventory Management

    • Real-time Inventory Capabilities

      • Real-time inventory levels

      • On hand inventory

      • Allocated inventory

      • Virtual inventory

      • Inventory visibility

      • Advanced inventory balancer

    • Multiple Inventory Locations

      • Supports any inventory location

      • Multiple inventory locations / warehouses Enterprise Edition

      • Brick-and-mortar stores as warehouse locations

      • International capabilities

    • Purchase management

      • Purchase management

      • Supplier management

      • Purchase advice

      • Purchase history

      • Replenishment Enterprise Edition

  • Product Management

    • Product Catalog

      • Create products

      • Categories

      • Variants

      • Images

    • Managing Product Pricing

      • Individual pricing strategies

      • Multiple currencies

      • Discounts and promotions

      • Coupons

      • TAX/VAT

  • Customer Management

    • Customer Service

      • Order tracking

      • Transaction history

      • Email notifications

      • Returns & refunds history

    • Customer Relationship Management

      • CRM integration ready

      • Accounts & contacts

      • Leads & opportunity management

      • Marketing opportunities

      • Analytics

  • Fulfillment System

    • Shipping

      • Shipping integrations

      • Drop shipment

      • Split shipment Enterprise Edition

      • Ship-from-store

      • Buy online, pick up in store

      • Pick/Pack/Ship

      • Packing slips

      • Shipping labels

  • Business Intelligence

    • Activity Dashboards

      • Executive & role-based dashboards

      • Drag and drop personalization

      • Key performance indicators

      • Personalized widgets

    • Analytics & Reports

      • Segmentation

      • Standard reports

      • Custom reports

      • Smart notifications

    • Users & Roles

      • Customizable roles

      • Filtered views

      • Email integration

  • Subscription Management

    • Subscription Capabilities Enterprise Edition

      • Support of all Subscription Models

      • Subscription Products

      • Subscription Customers

      • Term of Notice

      • Duration

      • Recurring Payments

Technology

  • Scalability for large data sets Enterprise Edition
  • PostgrSQL Database Support Enterprise Edition
  • Elastic Search Enterprise Edition
  • Job Queue Server Enterprise Edition

Support

  • User guide / Documentation
  • Community Chat
  • 24/7 Technical Support – Phone and Email Enterprise Edition