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About Marello

Digital Operations Platform

Marello is a Digital Operations Platform for B2C and B2B commerce. It offers a flexible solution that allows you to sell on any channel while unifying your back-office operations. With Marello, (e)commerce businesses gain a powerful set of features including comprehensive Order Management, Inventory Management, Product Management, and more. 

Quit spending time on unnecessary manual operations and keeping track of your operations in spreadsheets. Enable a true omnichannel experience with lower operational risk, lower operating costs, and increased revenues in a powerful unified solution.

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    What we do

    Digital Operations Platform

    Traditionally many businesses have combined solutions to manage their digital operations. They are now facing integration mazes, in which solutions lack the ability to fully communicate with each other. We saw many businesses struggle with this and thought: wouldn’t it be great to bring the operations handled in these separate solutions together into one platform?

    That is why we created a Digital Operations Platform. Marello breaks down data silos and brings together back-office operations into a single solution. It gives your business what it needs most: a space in which operations are streamlined, in which your employees can work together, and which allows for great customer experiences. 

  • How we do it

    Unified Commerce Management

    Marello DOP unifies your commerce operations. Marello allows you to connect your sales channels such as webshops, marketplaces, POS, and social channels to one central solution. Once your sales channels and warehouses are connected you can start managing orders, inventory, customers, fulfillment, and much more all within one platform. This will help you to create great customer experiences while also cutting down on costs and increasing revenues. 

    “Unified Commerce is the practice of providing flexibility, continuity, and consistency across digital and physical channels to deliver a superior customer experience. This consistency includes multiple phases of the customer’s buying journey, including when a customer is searching, browsing for, transacting, acquiring, and consuming a product or service.” – Gartner

  •  Omnichannel commerce shown by a laptop surrounded by sales channels

    Why we do it

    Omnichannel Excellence

    When you sell in multiple online and offline channels, managing omnichannel commerce processes can become a challenge. The omnichannel concept does not only recognize the range of sales channels available, but also considers interactions that consumers may have before, during, and after purchase. In short, omnichannel commerce is a sales strategy that focuses on providing a seamless customer experience through multiple sales channels.

    You need to manage complex backoffice processes to keep up with customer expectations. To do so efficiently, an integrated solution needs to be in place. Marello offers a solution to cater to your omnichannel strategy and will help you to achieve omnichannel excellence. 

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