When does your company need an ERP? As every company is unique there is not a single indicator that will tell you when to start implementing an ERP system. However, companies of various sizes, and within different fields, often do face similar problems. We’ve put together four common signs that show you why your company is ready for an ERP system.
1. You have (too) many software solutions for back-office processes
In the many years that we have been active in the world of e-commerce, we have regularly seen retailers struggle with their business processes. Within companies, teams often use different software solutions to register their processes. Common examples are registering incoming orders, shipments, payments and handling customer relationship management.
Using different software solutions may cause the use of different ways to approach certain processes. When front- and back end systems are used separately, they withhold your company from running smoothly. Your marketing might need direct access to sales data to work effectively, as your shipment department will need to have real-time insight into changed orders via customer service.
ERP software integrates systems so that businesses can access their data in one centralized space. In that way, different teams can access the same information and work together more efficiently and effectively.
2. You don’t have insight into your KPI’s
Not having processes centralized also means that it becomes a difficult task to keep track of all Key Performance Indicators. Do you have day-to-day access to reports about sales, best selling products or revenue per sales channel?
As business is conducted faster than ever before, employees need quick access to data. ERP solutions make sure you can evaluate KPI’s at any time. Get valuable insight into the number of sales across channels, your best selling products, customer values and much more. Use these insights to improve business processes, and increase profit.
3. Your accounting department is still working paper-based
Usually, it is easiest to see whether you need an ERP in the accounting and finance department. Many companies still work with paper-based invoices and sales orders. This means that employees spend a lot of time on manually entering data into different systems. Another similarly time-consuming activity is the use of spreadsheets. It can take ages to find the right information across systems and spreadsheets.
ERP systems can solve these problems. As all financial data is gathered in one system, your staff can save a lot of time. They do not have to spend time looking for information, rekeying numbers or entering data into systems manually. Critical reports can be created swiftly, without any delays or frustration.
4. You have inventory problems
Inventory management is one of the challenges that companies face as they grow. Having the right amount of products, at the right time and place, is a crucial part of business operations.
Consumer expectations are completely different than they were a few years ago. For instance, shopping is increasingly interactive, dynamic, and social: the boundaries between physical and online shopping are becoming less distinct. As a result, many retailers are struggling with inventory management.
Forecasting modules, inventory insight, and in-store management systems make sure that that you will always have enough inventory and will never have to disappoint customers.
ERP System Marello – Where Supply Meets Demand
Marello is an Open Source ERP for Commerce. It is designed for webshops, as well as omni-channel retailers. Marello makes sure you can streamline your business processes in one centralized system. Get insights into your KPI’s, reduce manual tasks, to have teams work together to improve processes and keep your inventory balanced.