What is Unified Commerce?
Unified commerce helps merchants to deliver the ultimate omnichannel experience by replacing legacy applications with a single commerce solution. It offers a centralized platform to manage all commerce back-office processes such as sales channel management, order management, inventory management, customer management and much more.
What problems does it solve?
Many retailers use a patchwork of business applications to run their businesses. Point-of-sale, Customer Relationship Management, Enterprise Resource Planning, Inventory Management software, and Order Management software are just a few examples.
However, it isn’t always easy to seamlessly integrate teams, technologies, and tools. Often, the solutions lack the possibility to communicate, leaving businesses with a maze of integrations. This is where Marello Unified Commerce Management offers a solution.
A Unified Commerce Platform
Marello Uniform Commerce Management connects all the dots within your company. It offers a single view of your inventory and orders in all channels you sell in such as webshops, apps, brick-and-mortar stores, and market places. It also provides a single view of customers, their buying history and personal information, regardless of which channel they choose to shop in.