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 A laptop surrounded by sales channels and warehouses to portray unified commerce management within a single system

Why Unified Commerce?

Offer a seamless customer experience

Businesses are increasingly challenged by changing buying behavior. Nowadays, shoppers expect amazing customer experiences across multiple sales channels. This evolving need is driving businesses to innovate and use solutions to offer their customers an ultimate omnichannel customer experience.

An Ultimate Omnichannel Experience

Unified commerce helps merchants to deliver the ultimate omnichannel experience by replacing legacy applications with a single commerce solution.

It offers a centralized platform to manage all commerce back-office processes such as sales channel management, order management, inventory management, customer management and much more.

What Problems does it Solve?

Many retailers use a patchwork of business applications to run their businesses. Point-of-sale, Customer Relationship Management, Enterprise Resource Planning, Inventory Management software, and Order Management software are just a few examples. Often these solutions lack the possibility to communicate properly, leaving businesses with a maze of integrations. On top of that, these integrations are insufficiently flexible to keep up with the changes that commerce is subject to.

A Unified Commerce Platform such as Marello makes sure that fewer systems need to be in use, as well as serving as a hub in which business processes come together.

Benefits of a Unified Commerce Platform

Marello Uniform Commerce Management connects all the dots within your company. It offers a single view of your inventory and orders in all channels you sell in such as webshops, apps, brick-and-mortar stores, and market places. It provides a single view of customers, their buying history and personal information, regardless of which channel they choose to shop in.

With a Unified Commerce solution, you save valuable time and costs, as fewer systems have to be maintained. Have total control of your omnichannel sales within one unified platform.

Want to know more?

Want to know how a Unified Commerce platform might help your business? Make sure to be in touch or request a demo, we would be more than happy to show you the benefits.