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 A laptop surrounded by sales channels and warehouses to portray unified commerce management within a single system

Why Unified Commerce?

Offer a seamless customer experience

Businesses are increasingly challenged by changing buying behavior. Nowadays, shoppers expect amazing customer experiences across sales channels. This evolving need is driving businesses to innovate and use solutions to offer their customers an ultimate omnichannel customer experience.

However, it isn’t always easy to seamlessly integrate teams, technologies, and tools. Often, the solutions lack the possibility to communicate, leaving businesses with a maze of integrations. Unified Commerce offers a solution.

 

What is Unified Commerce?

Unified commerce helps merchants to deliver the ultimate omnichannel experience by replacing legacy applications with a single commerce solution. It offers a centralized platform to manage all commerce back-office processes such as sales channel management, order management, inventory management, customer management and much more.

What problems does it solve?

Many retailers use a patchwork of business applications to run their businesses. Point-of-sale, Customer Relationship Management, Enterprise Resource Planning, Inventory Management software, and Order Management software are just a few examples.

However, it isn’t always easy to seamlessly integrate teams, technologies, and tools. Often, the solutions lack the possibility to communicate, leaving businesses with a maze of integrations. This is where Marello Unified Commerce Management offers a solution.

A Unified Commerce Platform

Marello Uniform Commerce Management connects all the dots within your company. It offers a single view of your inventory and orders in all channels you sell in such as webshops, apps, brick-and-mortar stores, and market places. It also provides a single view of customers, their buying history and personal information, regardless of which channel they choose to shop in.